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An on-premises data gateway is software that you install in an on-premises network. The gateway facilitates access to data in that network.

As we explain in the overview, you can install a gateway either in personal mode, which applies to Power BI only, or in standard mode. We recommend standard mode. In that mode, you can install a standalone gateway or add a gateway to a cluster, which we recommend for high availability.

In this article, we show you how to install a standard gateway, how to add another gateway to create a cluster, and how to install a personal mode gateway.

Requirements

Minimum requirements

  • .NET Framework 4.6 (Gateway release August 2019 and earlier)
  • .NET Framework 4.7.2 (Gateway release September 2019 and later)
  • A 64-bit version of Windows 8 or a 64-bit version of Windows Server 2012 R2 with current TLS 1.2 and cipher suites
  • 4 GB disk space for performance monitoring logs (in default configuration)

Note

The minimum screen resolution supported for the on-premises data gateway is 1280 x 800.

Recommended

  • An 8-core CPU
  • 8 GB of memory
  • A 64-bit version of Windows Server 2012 R2 or later
  • Solid-state drive (SSD) storage for spooling.

Related considerations

  • Gateways aren't supported on Server Core installations.
  • The user installing the gateway must be the admin of the gateway.
  • The gateway can't be installed on a domain controller.
  • If you're planning to use Windows authentication, make sure you install the gateway on a computer that's a member of the same Active Directory environment as the data sources.
  • Don't install a gateway on a computer, like a laptop, that might be turned off, asleep, or disconnected from the internet. The gateway can't run under any of those circumstances.
  • If a gateway uses a wireless network, its performance might suffer.
  • You could install other applications on the gateway machine, but this may degrade gateway performance. If you do install other applications on the gateway machine, be sure to monitor the gateway closely to check if there's any resource contention.
  • You can install up to two gateways on a single computer: one running in personal mode and the other running in standard mode. You can't have more than one gateway running in the same mode on the same computer.

Download and install a standard gateway

Because the gateway runs on the computer that you install it on, be sure to install it on a computer that's always turned on. For better performance and reliability, we recommend that the computer is on a wired network rather than a wireless one.

  1. Download the standard gateway.

  2. In the gateway installer, keep the default installation path, accept the terms of use, and then select Install.

  3. Enter the email address for your Office 365 organization account, and then select Sign in.

    Note

    You need to sign in with either a work account or a school account. This account is an organization account. If you signed up for an Office 365 offering and didn't supply your work email address, your address might look like nancy@contoso.onmicrosoft.com. Your account is stored within a tenant in Azure AD. In most cases, your Azure AD account’s User Principal Name (UPN) will match the email address.

    The gateway is associated with your Office 365 organization account. You manage gateways from within the associated service.

    You're now signed in to your account.

  4. Select Register a new gateway on this computer > Next.

  5. Enter a name for the gateway. The name must be unique across the tenant. Also enter a recovery key. You'll need this key if you ever want to recover or move your gateway. Select Configure.

    Note the Add to an existing gateway cluster checkbox. We'll use this checkbox in the next section of this article.

    Also note that you can change the region that connects the gateway to cloud services. For more information, see Set the data center region.

    Note

    For soverign clouds, we currently only support installing gateways in the default PowerBI region of your tenant. The region picker on the installer is only supported for Public cloud.

    Finally, you can also provide your own Azure Relay details. For more information about how to change the Azure Relay details, see Set the Azure Relay for on-premises data gateway.

  6. Review the information in the final window. Because this example uses the same account for Power BI, Power Apps, and Power Automate, the gateway is available for all three services. Select Close.

Now that you've installed a gateway, you can add another gateway to create a cluster.

Add another gateway to create a cluster

A cluster lets gateway admins avoid having a single point of failure for on-premises data access. If the primary gateway is unavailable, data requests are routed to the second gateway that you add, and so on.

Because you can install only one standard gateway on a computer, you must install each additional gateway in the cluster on a different computer. This requirement makes sense because you want redundancy in the cluster.

Note

Offline gateway members within a cluster will negatively impact performance. These members should either be removed or disabled.

Make sure the gateway members in a cluster are running the same gateway version, as different versions could cause unexpected failures based on supported functionality.

To create high-availability gateway clusters, you need the November 2017 update or a later update to the gateway software.

  1. Download the gateway to a different computer and install it.

  2. After you sign in to your Office 365 organization account, register the gateway. Select Add to an existing cluster. In the Available gateway clusters list, select the primary gateway, which is the first gateway you installed. Enter the recovery key for that gateway. Select Configure.

Download and install a personal mode gateway

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  1. Download the personal mode gateway.

  2. In the gateway installer, enter the default installation path, accept the terms of use, and then select Install.

  3. Enter the email address for your Office 365 organization account, and then select Sign in.

    Note

    You need to sign in with either a work account or a school account. This account is an organization account. If you signed up for an Office 365 offering and didn't supply your work email address, your address might look like nancy@contoso.onmicrosoft.com. Your account is stored within a tenant in Azure AD. In most cases, your Azure AD account’s User Principal Name (UPN) will match the email address.

    The gateway is associated with your Office 365 organization account. You manage gateways from within the associated service.

  4. You're now signed in to your account. Select Close.

Next steps

As per the System Integrator Agreement, the IT service provider agrees to install and supply the new IT system, which also includes some other elements software, hardware, ongoing support, integration services, maintenance service, and license for the rights of Intellectual property rights. It elaborates more on the obligations of both the parties involved.

What Is System Integrator Agreement?

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A system integration agreement is signed when a company and its customer or client come to the terms towards buying a new IT system. This is a legal agreement that provides the details of integration services, tenure, and support and maintenance services.

Who Takes the System Integrator Agreement?

This agreement is taken by a company and its customer/client in respect of the installation and service of a new IT system.

Purpose of the System Integrator Agreement

The main purpose and objective of this document are to provide clarity regarding the services offered by the company to its customer to avoid any disputes in an amicable manner that could arise otherwise.

Contents of a System Integrator Agreement

Appointment as Reseller: Systems Integrator shall work as non-exclusive reseller and distributor that helps resell access to subscribers and provide any or all implementation and integration services

Grants: The Systems Integrator reserves the right to use all software, systems and other technology, except as stated in the Electronic Commerce Services Agreement signed between both the parties.

Intellectual Property Rights: The intellectual property rights developed by Systems Integrator provider under this Agreement will be owned by both parties. If Systems Integrator has any rights to any Intellectual Property rights, Systems Integrator grants the client fully paid and royalty-free license.

Use of Trademarks: Both the parties grant each other a non-exclusive, limited license to use its name, trademarks, and logos in advertising and printing.

Confidentiality: Each party acknowledges that all the records, data, files and any other input material relating to Subscriber are confidential. It elucidates that reasonable steps to protect the confidentiality of such records, data, files, and other materials will be taken. Each party also ensures security and will safeguard to limit access to Subscriber’s file, records to Subscriber.

Contents of a Second Loan Modification Agreement

The following are some of the contents of an agreement;

  • Name and Address of the Parties i.e., Client and Company
  • The objective, purpose, and description of Services
  • Definition of the terms including ordering, territory, pricing
  • Invoicing and Payment: This section includes the period covered by invoice, monthly or annual subscription, renewal date, amount of invoice attributable to said subscriber.
  • The default of payment: this provides the amount of default in payment
  • Indemnity against Infringement: The provides the details regarding the terms and conditions for infringement
  • Termination: legal agreement It provides the details of the termination process
  • Governing Law and Jurisdiction: The terms of these will be governed by and construed in accordance with the specified law.
  • Apart from that other contents which will be included are warranty – availability of services, service credits, limitation of liability, privacy rights, use of services and subscriber’s responsibilities and compliance with the law

How to Draft a System Integrator Agreement

While drafting the agreement, you must mention

  • Services Rights
  • Access Procedures
  • Protection of Subscriber
  • Fees and Billing
  • Transaction fees
  • Taxes, utilities and exclusions
  • Bandwidth
  • Insurance
  • Representations and warranties
  • Limitations of liability

In such an agreement, the negotiation aspect is very limited as both the parties maintain a client and service provider relationship. In this type of agreement, the service provider company has already decided on the terms and conditions of the agreement. If the customer is satisfied with the terms and conditions, then only he can avail of their services.

Benefits of a System Integrator Agreement

One of the most important advantages is that document is to provide clarity regarding the services offered by the company to its customer so that in case of any dispute, things can be settled in an amicable manner.

What Happens in the Case of Violation?

The breach of an agreement depends on the terms and conditions of the agreement. If in case any of the parties fail to comply with the terms and conditions of the agreement, the breaching party can be sued by the innocent party for breach of the agreement.

A System Integrator agreement can be regarded as legal evidence regarding the terms and conditions of the services provided by the service providing company. It helps to maintain clarity regarding the aspects of the agreement to both the parties involved. Today, this is a common form of agreement that is being followed by most of the service providers across the globe.

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Sample for System Integrator Agreement

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System Integrator Agreement

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